New Moon Comics, LLC is proud to offer the best in Comic Books, Toys, Games, and related products to you within a fun-friendly environment. But, our store will also follow a strict policy to better serve you, as well as insure the successful continuation of our business.
For our Online Auction Policy, please click here.
General Policy
Please keep the following in mind when entering the store:
- NO SMOKING!!
- Be courteous to other customers, please keep vulgar/offensive language in check.
- No Food or Drink allowed in the store (comic books do not react well to liquids), if you spill on the comics, you've just purchased wet books for your collection!
- No Cellular Phone Conversations Please. Cellular Phones disrupt the molecular structure of the universe.
- Shoplifting is a crime! security camera's will be in use 24/7 in the store and gaming area. Although the camera adds 10-pounds to your appearance, the police will know it's you!
Payment Options
New Moon Comics will be proud to accept the following to complete your purchase.
- Cash
- Visa
- MasterCard
Purchasing...
- 50% Deposit required for special orders.
- No Deposit required for "Pull & Hold" Service.
- $10 minimum on all credit card charges.
Sorry, but we do not accept personal checks.
Return Policy
The following applies to all items sold in the store:
- All returns must be within 14-business days of purchase date (i.e.: each day the store is open constitutes a "business day").
- Original receipt must accompany all returns.
- All returns are for STORE CREDIT only. There will be no cash/credit card refunds of any type. Adjustments require original sales receipt.
Comic Books/Collectibles/Cards/Supplies:
- No returns, refunds, or exchanges are available with the purchase of any new or back issue Comic Book, Cards (TCG/CCG/etc.), or Collectibles (Statues, Posters, Limited Edition items, etc.).
- Supply items (Comic Boxes, Bags, Backing Boards, etc.) may be returned for STORE CREDIT within 14-business days of purchase only if they are still in their original unopened packaging (backing boards/bags) and in sellable condition. Comic Boxes will inspected for damage and credit is handled on a case-by-case basis.
Toys & Games (This includes Miniature game items and accessories):
- STORE CREDIT will be provided for any unwanted purchased item within 14-business days.
Item must be unopened and still secure in it's original packaging.
Special/Custom Orders & Pre-Paid Subscription Service:
- There are no refunds, exchanges, or credits issued for any special/custom order items or pre-paid subscription items. Items cancelled by the publisher/manufacturer will be credited in full for that item only, or if item has not arrived in store within 6 months (pre-orders).
Gaming Tables Conduct
The following guidelines are to be honored if you or your group are using the Gaming Tables.
- No Smoking!
- Be courteous to other gamers, please keep vulgar/offensive language in check.
- New Moon Comics, LLC offers 'snack food' (candy/soft drinks) for our gamers. Gamers may eat/drink their snack food at the gaming tables only, but may not walk around the store when eating/drinking.
- Dispose your garbage in either the store (Dry garbage) or mall (wet) garbage cans.
Reading In The Store
Although one of the most difficult things to do. New Moon Comics, LLC can not permit the reading of unpurchased items in the store. Our business depends on the sale of comics and graphic novels. And what one customer feels is harmless wear to a book, another customer sees as damage.
We do not mind anyone looking through our books to get an idea of the story or art - In an effort to make an educated purchase. But the complete reading of any item within the store is not permitted.
Changes to Policy
Any changes to company policy will be posted on this site and in the store. Posted policy takes precedence over any previous posted policy.
